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Arrow Fastener Company

Arrow Fastener Company

arrowfastener.com
What is your customer experience with Arrow Fastener Company?

Arrow Fastener Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

4.8 star rating based on 31 customer reviews; consumers are mostly satisfied with product quality and value.

Key Takeaways for Future Customers

  • Arrow Fastener Company reviews highlight durable, easy-to-use staple guns suitable for seniors and DIYers.
  • Expect low price points and widely available replacement staples for older models.

Negative Feedback / Risk Areas

  • Recurring customer complaints focus on customer service responsiveness, trouble claiming promo free caddy, and issues obtaining refunds or replacement parts.
  • Some reports of defective units and sharp handle edges requiring fixes.

Positive Feedback

Users praise sturdy build, smooth stapling without jamming, ease of reloading, and suitability for light professional and craft use; customer reviews often recommend the brand.

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Media from reviews

Arrow Fastener Company - So easy to use
Arrow Fastener Company - So easy to use - Image 2Arrow Fastener Company - So easy to use - Image 3Arrow Fastener Company - Storage cabby code1117Arrow Fastener Company - Product worked wellArrow Fastener Company - Not workingArrow Fastener Company - Awsome tool does a great job very good quality
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Show reviews that mention
stapler storage storage caddy caddy staples code tool arrow gun rivet
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Anonymous
map-marker Peru, Illinois

Code 1117

great tool saves alot of time and always drives staples all the way into the wood. very easy to use and the battery lasts a decent amount of time.

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melquiades g

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Verified Reviewer
| map-marker Calgary, Alberta

So easy to use

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Arrow Fastener Company - So easy to use
Arrow Fastener Company - So easy to use - Image 2
Arrow Fastener Company - So easy to use - Image 3

I recently used an Arrow fastener for a small home project, and I was honestly impressed with how solid and dependable it felt. The build quality is sturdy, the mechanism is smooth, and it drives staples cleanly without jamming.

It's comfortable to hold and doesn't require excessive force, even after repeated use. I used it for attaching fabric to wood and securing some light wiring, and it handled both jobs perfectly. Reloading staples is straightforward, and the instructions were clear. Overall, this is a well-made tool that does exactly what it's supposed to do.

Great value for the price and something I'll keep in my toolkit for future projects. Definitely recommend for DIY tasks around the house.

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User's recommendation: Solid, reliable, and easy to use. The Arrow fastener feels sturdy, staples smoothly without jamming, and is comfortable to handle. Perfect for small DIY projects—great value and highly recommended.

Anonymous
map-marker Washington, District Of Columbia

Storage cabby code1117

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Arrow Fastener Company - Storage cabby code1117

been using arrow staples products for many year .been happy with them and never had a reason to change code1117

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User's recommendation: Don't kick it until try it

Mikael Dbj

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Verified Reviewer
| map-marker Lisbon, New Hampshire

Product worked well

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Arrow Fastener Company - Product worked well

every thing went fine. Your product worked as I expected and I was able to repair my snowblower allowing me to finish the driveway

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User's recommendation: yes to purchase

Jan K Rkl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Free caddy

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Review 1117

Arrow stapler

Easy to use, easy to load, nice stapler.

Replacement starlets are easy to find; the free caddy will be great for storage.

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Mary B Oln

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Verified Reviewer
| map-marker Stone Mountain, Georgia

Quality Product

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I have used arrow staple guns for a long time. I find them to be reliable.

They work very well in the projects that I have used them in. I also bought my mother an electric one because she could not use her older manual one. I also had to buy a new one because I loaned mine to my son, and he never returned it.

Furthermore, I told him he could have it since it meant I could have a new one. ;) I even bought a new bag to keep it in.

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Pros:
  • Are good staple guns
Cons:
  • New is a little bit harder to open

Preferred solution: In the box it said write a review for a free storage caddy.

Davinder B Xbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

Not working

Arrow Fastener Company - Not working

I got this from Home Depot, and it quickly went bad. Two months old, not good.

Working a couple of times, every time I miss a staple.

Please help me. Thank you, sir/madam.

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Preferred solution: Deliver product or service ordered

Miliana Hpu
map-marker Grant, Michigan

Stapler

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Bought the stapler, used it a few times and it has worked well for my guys at the shop. Will definitely buy another one when needed!!!

I will be looking into buying other products from this brand.

Thank you. Cant wait to get the free caddy.

code: 1117

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User's recommendation: Yes for sure

Rob L Ilk

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Verified Reviewer
| map-marker Ellisville, Mississippi

Tool replacement and free storage caddy

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I have had an Arrow staple gun for over 30 years and it finally bit the dust. It's been a reliable tool, as long as you don't use the cheaper, off-brand staple (which clogs up the staple gun).

code: 1117

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Pros:
  • Use the correct staples

Preferred solution: No problem with this tool

Livvy Fdu
map-marker Kenyon, Minnesota

1117 free storage caddy

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Nice sturdy rivet gun. Satisfied Was wondering if it could handle the rivets I have and it worked perfectly. I was impressed

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User's recommendation: Nice line of products

Anonymous
map-marker Fort Worth, Texas

Bought the stapler, used it a few times and it has worked well for my guys at the shop. Will definitely buy another one when needed!!! I will be looking into buying other products from this brand. T

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no issues

This is for my wife and she loves it, She does upholstery at home for her and her friends and for sure she will recommended to her friends. Please send me the free storage caddy as soon as you received this review. Thank you

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User's recommendation: Bought the stapler, used it a few times and it has worked well for my guys at the shop. Will definitely buy another one when needed!!! I will be looking into buying other products from this brand. Thank you. Cant wait to get the free caddy. code: 1117

Farzana Thw
map-marker Bangor, Pennsylvania

Bought a new stapler

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This is a very nice stapler. Im an older women snd have no problem using it.

Great purchase. Code 1117

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User's recommendation: Buy one

Earl H Jrw

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Verified Reviewer
| map-marker Las Vegas, Nevada

Best stapler ever. Easy on old hands like mine.

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Christmas gift, second one. Best ever.

TT21 stapler.

And to get a free storage case for staples is even better. Code 1117

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User's recommendation: Get one. You will love it.

Earline W Nop

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Verified Reviewer
| map-marker Memphis, Tennessee

Sharp edges on handle

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The first time I used the JT21 stapler, I cut my finger on the edge of the handle. I was going to return it to Home Depot for a refund, but my husband smoothed the edges with a file.

It really works very well except for the edges being very sharp. Please address that issue. Free caddy code is 1117.

E. Williams

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Pros:
  • Works well
Cons:
  • Sharp handle edge

Preferred solution: Apology

User's recommendation: Watch out for sharp handle edges

Resolved
Nira Ara
map-marker Orlando, Florida

Resolved: Poor customer service

Updated by user Jan 15, 2026

Company fixed the issue and I have been provided with product replacement. Provided a current, working replacementReplacement product has vast improvements over previous model.

Great customer service.

Contact the company directly. They are fast and resolving any issues.

Original review Dec 23, 2025

Called about a stapler not working. Product does not feed staples properly.

Not sure if this is a defective unit or just poor design. Ive seen other similar complaints as well. Tried calling customer service.

Call never connected. Kept dropping off.

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Lonnie A Tba

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Verified Reviewer
| map-marker Louisville, Kentucky

Purchase new stapler and writing a review

I now own three Arrow staplers and use them for my business. I have found that they stand up to everything I throw at them. Rough and easy to use with the different sizes of staplers, they are great.

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User's recommendation: Buy them you can't go wrong.

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